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Use these resources to guide you through the mortgage process.

Of course our mortgage professionals will help you every step of the way, but the more prepared you are, the smoother the process will be.

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Borrower Resources

First-Time Homebuyers

Buying your first home comes with many big decisions and can be overwhelming AND exciting. It’s easy to get swept up in the idea of shopping for your first home and could lead to mistakes that can leave you with buyer’s remorse later. If it’s your first rodeo or it’s been many years since you last purchased a home remember, knowledge is power.

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Helpful Links

Use these links to dive deeper into all things mortgage.

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Free Credit Report

Managing your credit is key to getting a mortgage. Use this resource to access your free annual credit report.

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Key Mortgage Terms

Understanding the terms associated with the mortgage process will help you navigate successfully through your journey.

View terms

Home Loan Tool Kit

A booklet designed to help you make better choices on your path to homeownership.

Download the booklet

Use our mortgage calculators to see how much house you can afford.

Estimate Loan Payments

Understanding Mortgage Requirements

When applying for a new home loan, your loan officer will need to verify your assets. This includes your cash on hand and reserves after down payment and other closing costs.

Already have a loan with Guaranty Home Mortgage?

Payment Questions

525 Tribble Gap Road #1339 Cumming, GA 30028

You can contact Guaranty Home Mortgage Corporation’s loan servicing department at 855-335-4977 between the hours of 9:00 AM – 5:00 PM EST, Monday through Friday or via email at PaymentQuestions@ghmloans.com.

Guaranty Home Mortgage Corporation

You will find your first payment coupon in the loan package that you signed at your loan closing. The form is called “First Payment Notice.”

Your account/loan number is a 6-digit number and can be located on your closing documents.

The number can also be located on the top right side of the First Payment Notification and Temporary Payment Coupons provided at closing.

Please reference this number on all correspondence until you receive notification of a new 10-digit servicing loan number.

If you’ve received a notice providing you with a new Guaranty Home Mortgage Corporation 10-digit servicing loan number, you can register your account and make payments on line here or using the automated phone line 866-430-9683.

Until notice is provided please make payment via check or money order mailed to Guaranty Home Mortgage Corporation at 525 Tribble Gap Road #1339 Cumming, GA 30028.

Notice of Transfer of Servicing Rights: This letter is informing you that your loan has been purchased by another investor.  If payment(s) is due to Guaranty Home Mortgage Corporation it will be indicated on the top right side of the notice.  Information pertaining to where to send all other payments can be found in the body of the letter along with your new servicer’s customer service phone number.

Hello-Goodbye Letter: This letter is informing you that your mortgage loan servicing will be processed at Guaranty Home Mortgage Corporation’s servicing center.  The notice will provide you with a new 10 digit servicing loan number, new payment mailing address, and new customer service phone number.

Please contact us at 855-335-4977 with any questions regarding the letter you received.

At closing you are provided with temporary payment coupons that can be used for making your first payments.

After closing, statements are mailed approximately 15 days prior to your due date.

Automated statements will begin when your account is assigned a new 10-digit loan number.

If you are unable to locate your coupons or statement simply include your loan number in the memo section of your payment.

Until you receive notice of a new 10-digit servicing loan number, please continue to make your payments to Guaranty Home Mortgage Corporation at 525 Tribble Gap Road #1339 Cumming, GA 30028 using the loan number assigned at closing.

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